Faith Hub Terms of Service

Faith Solutions Group, doing business as Faith Hub

Registered SMS Brand and Message Sender: Faith Hub

Important SMS Notice: The SMS and MMS Messaging Program Terms appear in Section 2 of this Agreement. They apply only when you directly opt in through a separate, optional checkbox that is unchecked by default during checkout or enrollment. Accepting these general Terms and Conditions, creating an account, enrolling, or purchasing does not by itself provide SMS consent. Faith Hub's Messaging Program is first-party only and will not be used for affiliate marketing, third-party marketing, or third-party lead generation.

1. Agreement and scope

These Terms and Conditions (the "Agreement") are a legally binding agreement between you ("you" or "your") and Faith Solutions Group, doing business as Faith Hub ("Faith Hub," "we," "us," or "our"). They govern your access to and use of faithhub.app, www.myfaithhub.com, myfaithhub.com, yourfaithhub.com, safewiththefather.com, the Faith Hub App, Faith Hub online communities, digital memberships, courses, checkout and enrollment forms, communications, and other services that link to this Agreement (collectively, the "Services"). The Services are offered to users in the United States.

By accessing or using the Services, creating an account, purchasing or enrolling in a product or membership, or otherwise indicating acceptance, you acknowledge that you have read, understood, and agree to this Agreement. If you do not agree, do not access or use the Services.

If you accept this Agreement on behalf of a business or other legal entity, you represent that you have authority to bind that entity. In that situation, "you" and "your" also refer to the entity.

Some products, memberships, events, or features may have additional terms presented on a sales page, order form, checkout page, registration form, or written agreement. Those additional terms are incorporated into this Agreement and control if they directly conflict with a general provision here.

The Faith Hub Privacy Policy is available at https://www.myfaithhub.com/privacypolicy.

2. SMS and MMS Messaging Program Terms

Program operator and registered brand

The Faith Hub SMS and MMS messaging program (the "Messaging Program") is operated by Faith Solutions Group, doing business as Faith Hub. Faith Hub is the registered SMS brand and the sender identified in Messaging Program communications.

Direct opt-in method

You may opt in during a Faith Hub checkout or enrollment process by entering your mobile number and voluntarily selecting a separate SMS consent checkbox. The checkbox is unchecked by default. By selecting it, you expressly agree to receive recurring automated SMS or MMS messages from Faith Hub at the number you provide.

Acceptance of these general Terms and Conditions, acceptance of the Privacy Policy, creation of an account, enrollment, or purchase does not by itself constitute consent to receive SMS or MMS messages. SMS consent is collected directly by Faith Hub, applies only to Faith Hub, and is not transferable to another sender.

First-party message categories

Messages may include:

Membership and account updates.

Coaching-call and Faith Hub event reminders.

New Faith Hub content notifications.

Customer-support messages.

Links or information concerning first-party Faith Hub content, memberships, courses, products, programs, or events.

Some messages may include first-party promotional information from Faith Hub. Links in Messaging Program messages will relate only to Faith Hub and may direct you to a Faith Hub website, app page, community page, checkout page, event page, or a service-provider page used to deliver a Faith Hub service.

First-party-only restrictions

The Messaging Program is used only for communications from Faith Hub to people who directly opted in to Faith Hub.

Faith Hub will not use SMS or MMS to advertise or promote products or services offered by unrelated third parties, including affiliate offers. Faith Hub will not send messages on behalf of another business, will not use SMS or MMS for third-party lead generation, and will not sell, rent, transfer, or provide SMS consent to another sender.

Faith Hub will use the Messaging Program only for the first-party message categories described above and never for content prohibited by applicable law, carrier rules, or messaging-provider policies.

Frequency and carrier charges

You may receive up to 10 messages per month. Actual frequency may vary based on account activity, enrollments, events, support requests, and relevant Faith Hub content or services.

Message and data rates may apply. Your wireless carrier's standard messaging, data, and other charges may apply to messages sent and received. Contact your carrier for information about your mobile plan.

Consent is not a condition of purchase

Consent to receive Messaging Program messages is voluntary and is not a condition of purchasing a product, enrolling in a membership, attending an event, creating an account, or using the Services.

Opting out and getting help

You may unsubscribe at any time by replying STOP to any Faith Hub message. You may receive one final message confirming that your opt-out request has been processed. After that confirmation, Faith Hub will not send additional Messaging Program messages to that number unless you directly opt in again.

For help, reply HELP to any Faith Hub message or email clientcare@faithhub.app.

Mobile number responsibility and U.S. availability

By opting in, you confirm that you are the subscriber or customary user of the mobile number provided and are authorized to consent to messages at that number. The Messaging Program is offered only to mobile numbers associated with users in the United States.

If you change, deactivate, or transfer your mobile number, you are responsible for opting out or notifying Faith Hub so messages are not sent to a new user of that number.

Delivery and carrier limitations

Message delivery depends on wireless networks and systems outside Faith Hub's control. Messages may be delayed or not delivered. Wireless carriers are not liable for delayed or undelivered messages, and Faith Hub does not guarantee that every message will be received.

Mobile privacy and non-sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Faith Hub does not share, sell, rent, trade, transfer, or provide mobile telephone numbers, SMS or MMS opt-in data, or messaging consent information to any third party or affiliate for that party's own marketing, promotional, lead-generation, or advertising purposes.

Faith Hub does not purchase, rent, or obtain SMS consent from data brokers, lead generators, affiliates, list providers, or unrelated third parties.

Faith Hub may provide mobile information to telecommunications carriers, messaging platforms, and contracted service providers only as necessary to deliver Faith Hub messages, maintain the Messaging Program, provide customer support, prevent fraud or misuse, document consent, honor opt-out requests, or comply with law. Those providers act only on Faith Hub's behalf and may not use mobile information for their own marketing, promotional, lead-generation, or advertising purposes.

For more information, review the Faith Hub Privacy Policy at https://www.myfaithhub.com/privacypolicy.

Changes to the Messaging Program

Faith Hub may update the Messaging Program or these Messaging Program terms. If a change materially affects the messages you agreed to receive, Faith Hub will provide notice or obtain additional consent when required by law.

3. Eligibility and use by minors

The Services are not restricted only to adults. However, users who have not reached the age of majority in their state may use the Services only with the involvement and permission of a parent or legal guardian. A parent or legal guardian who permits a minor to use the Services is responsible for the minor's use and compliance with this Agreement.

The Services are not designed specifically for children under 13. A parent or legal guardian must provide any information or consent required for a child under 13. Faith Hub may request reasonable verification of parental or guardian involvement when required by law or necessary to protect a child's privacy and safety.

4. Accounts, credentials, and access

You agree to provide accurate, current, and complete information when creating an account, enrolling, making a purchase, or communicating with Faith Hub. You are responsible for keeping your account information updated.

You are responsible for maintaining the confidentiality of your username, password, login links, and other credentials, and for activity occurring through your account. You may not share an account or permit another person to use membership access that was purchased for you unless Faith Hub expressly authorizes it in writing.

Notify us promptly at clientcare@faithhub.app if you believe your account or credentials have been used without authorization or if a security breach has occurred. We may require password changes, identity verification, or other reasonable security measures.

Faith Hub may review, suspend, restrict, or disable an account when reasonably necessary to protect users, investigate suspected misuse, address payment issues, comply with law, or enforce this Agreement.

5. Community participation and user content

The Services may allow you to post comments, messages, testimonials, images, files, profile information, or other material (collectively, "User Content"). You retain ownership of User Content that you own, and you are responsible for its accuracy, legality, appropriateness, and the rights needed to submit it.

You grant Faith Hub a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, and otherwise use User Content only as reasonably necessary to operate, secure, improve, and provide the Services and community features. This operational license ends when the content is deleted from our active systems, subject to reasonable backup, legal, and record-retention needs.

Faith Hub will not use private community posts, private messages, or other nonpublic User Content in external advertising or marketing without your permission. If you voluntarily submit a testimonial, success story, photograph, video, or other content specifically for public or promotional use, you grant Faith Hub permission to reproduce, edit for length or format without changing the substance, publish, and display that material in connection with Faith Hub marketing and communications. You may withdraw future promotional permission by contacting us, but withdrawal will not require recall of materials already printed, distributed, or published before the request was processed.

Community posts and comments may remain visible after your membership or account ends as part of the shared community archive. You may submit a written removal request to Faith Hub. We may retain content when reasonably necessary to preserve conversation context, comply with law, resolve disputes, enforce agreements, or protect rights and safety.

Faith Hub may moderate, edit, restrict visibility of, or remove User Content that violates this Agreement, infringes rights, creates safety or security concerns, disrupts the community, or is otherwise reasonably considered harmful or inappropriate. We are not obligated to monitor every submission and are not responsible for statements made by other users.

Do not post payment-card information, medical records, login credentials, or other confidential information in community areas visible to other members.

Do not post content that is unlawful, threatening, abusive, defamatory, fraudulent, discriminatory, sexually exploitative, infringing, malicious, or designed to harass or intimidate another person.

Respect the privacy, intellectual property, and personal boundaries of other members.

6. Purchases, billing, subscriptions, and renewals

Prices, payment schedules, included features, access periods, and other offer-specific terms are shown on the applicable sales page, checkout page, order form, or enrollment agreement. You agree to pay all charges and applicable taxes disclosed at the time of purchase.

Payments may be processed by contracted payment processors. You authorize Faith Hub and its payment processors to charge the payment method you provide for the amount and schedule disclosed at checkout. Payment processors handle payment data under their own terms and privacy policies.

If you enroll in a recurring membership or subscription, you authorize recurring charges at the price and interval disclosed at checkout until the subscription is canceled, expires, or is otherwise terminated. Faith Hub may send renewal notices when required by law or promised in the applicable offer. You remain responsible for keeping your payment method current.

We may change future prices, features, products, or subscription terms. Changes will not alter a charge already paid unless you agree or applicable law permits it. When a change affects a recurring subscription, we will provide notice as required by law or the applicable offer before the new charge takes effect.

A failed, reversed, disputed, or overdue payment may result in delayed delivery, suspension of access, cancellation of an order or enrollment, or termination of the affected Service.

7. Cancellations and refunds

You may request cancellation through any cancellation method provided in your account, checkout materials, order confirmation, or by emailing clientcare@faithhub.app. Cancellation affects future billing and access as stated in the specific offer. Some Services may remain available through the end of a paid term, while others may end when cancellation is processed. Failed payment, chargeback, misuse, or termination for breach may result in earlier loss of access.

Unless an applicable sales page, checkout page, written guarantee, or refund policy states otherwise, sales are final. Any refund, credit, or cancellation right is governed by the terms presented for the specific product, event, course, membership, or service at the time of purchase and by applicable law.

Before initiating a chargeback or payment dispute, contact Faith Hub so we can attempt to resolve the issue. This does not limit any lawful rights you may have with your payment provider.

8. Service changes, availability, and backups

Faith Hub may add, modify, suspend, or discontinue features, content, schedules, communities, instructors, platforms, or Services. We will make reasonable efforts to communicate material changes that significantly affect a paid Service, but we do not guarantee that every feature or item will remain available indefinitely.

The Services may be interrupted by maintenance, updates, hosting failures, internet or wireless outages, platform issues, security events, natural events, or circumstances outside our reasonable control. Unless Faith Hub expressly agrees otherwise in a separate written service-level agreement, no specific uptime percentage is guaranteed.

Faith Hub may maintain backups for operational purposes, but backups are not guaranteed to be complete, current, or available for restoring individual User Content. You should keep independent copies of materials you need to preserve.

9. Contracted services and external links

The Services may integrate with or link to payment processors, video platforms, community providers, social networks, mobile application stores, websites, applications, or other services operated by other organizations. Those services are governed by their own terms, policies, availability, and security practices.

Faith Hub does not control and is not responsible for external content, products, acts, omissions, privacy practices, data handling, availability, or security. A link or integration does not necessarily mean Faith Hub endorses the other organization.

When you choose to use an external feature, you authorize Faith Hub to provide the limited information reasonably necessary to enable the requested connection or transaction, subject to the Faith Hub Privacy Policy.

General external links do not expand the scope of the Messaging Program. The first-party-only SMS restrictions in Section 2 control, and Faith Hub will not use SMS or MMS to promote unrelated third-party products or services or to generate leads for another business.

10. Prohibited uses

You may not misuse the Services, interfere with another user, or use the Services in a manner that violates law, rights, security, or this Agreement. Prohibited conduct includes:

Using the Services for an unlawful, fraudulent, deceptive, abusive, harassing, discriminatory, obscene, exploitative, or harmful purpose.

Infringing or misappropriating copyright, trademark, privacy, publicity, confidentiality, or other rights.

Submitting false, misleading, impersonated, or unauthorized account, payment, contact, or enrollment information.

Uploading malware, harmful code, automated attacks, or content designed to disrupt, damage, monitor, or gain unauthorized access to systems or data.

Spamming, phishing, scraping, crawling, harvesting information, bypassing technical restrictions, or using automated tools without written permission.

Sharing login credentials, reselling access, copying protected content, or enabling unauthorized use of a membership or product.

Attempting to reverse engineer, reproduce, create a competing copy of, or exploit the Services except where applicable law expressly permits it.

Faith Hub may investigate suspected violations and may restrict or terminate access, remove content, preserve relevant records, and cooperate with lawful authorities when appropriate.

11. Membership content and intellectual property

All teachings, audios, videos, graphics, courses, workbooks, downloads, written materials, software, branding, logos, designs, and other content provided by or through Faith Hub (collectively, "Faith Hub Content") are owned by Faith Solutions Group, licensed to Faith Hub, or used with permission. This Agreement does not transfer ownership of Faith Hub Content or any intellectual property rights to you.

While your applicable purchase or membership remains active, Faith Hub grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Faith Hub Content included in that purchase or membership for your own noncommercial learning, spiritual growth, and participation in the Faith Hub community.

You may download only materials that Faith Hub specifically makes available for download. Authorized downloads remain subject to the same personal, noncommercial restrictions unless a separate written license states otherwise.

Without prior written permission, you may not share credentials; reproduce, record, copy, publish, distribute, display, sell, license, modify, translate, create derivative works from, or commercially exploit Faith Hub Content; remove notices; or use the content in another course, coaching program, ministry program, membership, website, social-media account, or product.

A stand-alone product purchased separately from a membership may have additional usage rights stated on the sales page, product license, or order confirmation. Those specific terms control for that product.

Requests for written permission may be sent to clientcare@faithhub.app. Unauthorized use may result in suspension or termination without refund and may expose the user to legal claims or remedies.

12. Privacy

The Faith Hub Privacy Policy explains how Faith Hub collects, uses, protects, retains, and discloses Personal Information, including mobile numbers and SMS consent records. The Privacy Policy is incorporated into this Agreement by reference and is available at https://www.myfaithhub.com/privacypolicy.

Faith Hub does not sell Personal Information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

13. Educational, coaching, and spiritual content

Faith Hub provides faith-based, educational, coaching, community, and personal-development content. The Services are intended for general information, encouragement, education, and spiritual growth. They do not replace individualized advice, diagnosis, or treatment from a licensed professional who is qualified to address your particular circumstances.

Your decisions, actions, results, and use of the Services remain your responsibility. Testimonials, examples, teachings, and member experiences do not guarantee that you will achieve the same or any particular result.

Faith Hub is not an emergency or crisis-response service. If you believe you or another person is in immediate danger or experiencing an emergency, contact appropriate emergency services or a qualified local professional.

14. Disclaimer of warranties

To the fullest extent permitted by law, the Services and Faith Hub Content are provided on an "as is" and "as available" basis. Faith Hub disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted or error-free operation.

Faith Hub does not warrant that the Services will meet every requirement, produce a particular outcome, remain available without interruption, be free of defects or harmful components, or that every error will be corrected. Any material downloaded or obtained through the Services is used at your discretion and risk.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

15. Limitation of liability

To the fullest extent permitted by law, Faith Solutions Group, Faith Hub, and their owners, directors, officers, employees, contractors, agents, suppliers, licensors, successors, and permitted assigns will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, data, goodwill, business opportunity, anticipated savings, or use, arising from or related to the Services, even if advised that such damages were possible.

To the fullest extent permitted by law, the total aggregate liability of Faith Solutions Group and Faith Hub for all claims arising from or related to a specific Service will not exceed the amount you paid to Faith Hub for that specific Service during the 12 months immediately before the event giving rise to the claim.

These limitations do not apply where liability cannot lawfully be excluded or limited. Some jurisdictions may provide rights that cannot be waived by contract.

16. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Faith Solutions Group, Faith Hub, and their owners, directors, officers, employees, contractors, agents, suppliers, licensors, successors, and permitted assigns from claims, liabilities, losses, damages, judgments, costs, and reasonable attorneys' fees arising from or related to your User Content, unlawful or unauthorized use of the Services, violation of this Agreement, infringement of another person's rights, or willful misconduct.

Faith Hub may assume control of the defense of a matter subject to indemnification, and you agree to provide reasonable cooperation. You may not settle a claim in a manner that imposes an obligation or admission on Faith Hub without written consent.

17. Suspension and termination

Faith Hub may suspend, restrict, or terminate access to an account, membership, community, content, or Service when we reasonably determine that you violated this Agreement or another applicable policy, failed to pay amounts due, misused the Services, threatened safety or security, infringed rights, or engaged in conduct harmful to Faith Hub or its users.

When access ends, your license to use Faith Hub Content ends except for any continuing rights expressly stated in a separate product license. Sections that by their nature should continue after termination, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute provisions, and restrictions on content use, will survive.

18. Governing law and dispute resolution

This Agreement is governed by the laws of the State of South Carolina and applicable federal law, without regard to conflict-of-law rules. Before filing a legal action, you and Faith Hub agree to make a good-faith effort to resolve the dispute informally by sending a written description of the issue and requested resolution to clientcare@faithhub.app and allowing 30 days for a response.

Unless applicable law requires otherwise, any legal action arising from or related to this Agreement or the Services must be brought in a state or federal court of competent jurisdiction serving Greenville County, South Carolina, and each party consents to personal jurisdiction and venue there.

To the extent permitted by law, each party waives the right to a jury trial in an action arising from or related to this Agreement. Nothing in this section prevents either party from seeking emergency injunctive relief or using a court with proper small-claims jurisdiction when eligible.

19. Assignment

You may not assign, transfer, sublicense, resell, or delegate your rights or obligations under this Agreement without Faith Hub's prior written consent. Any attempted transfer that violates this section is void.

Faith Hub may assign this Agreement in connection with a merger, acquisition, reorganization, sale of assets, change of control, or transfer of the applicable Service, subject to applicable law.

20. Severability, waiver, and entire agreement

If a provision of this Agreement is found unlawful, invalid, or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

A failure or delay in enforcing a provision is not a waiver. A waiver must be in writing and applies only to the specific situation stated.

This Agreement, the Privacy Policy, and any applicable offer-specific terms form the entire agreement concerning the Services and replace prior or contemporaneous statements concerning the same subject. Headings are for convenience and do not limit interpretation.

For the Messaging Program, Section 2 controls over a conflicting general provision. SMS consent must still be provided separately through the applicable opt-in process and is not created by accepting this Agreement.

21. Changes to these Terms

Faith Hub may update this Agreement to reflect changes in the Services, business practices, technology, or legal requirements. The Last Updated date at the top will identify the current version. Material changes may be communicated through the Services, by email, or by another reasonable method when required by law.

An updated Agreement becomes effective when posted unless a later date is stated. Your continued use of the Services after the effective date means you accept the revised Agreement. When applicable law requires affirmative consent for a particular change, Faith Hub will request it.

22. Contact us

Questions, concerns, cancellation requests, permissions requests, or notices concerning this Agreement may be sent to:

Faith Solutions Group, doing business as Faith Hub

​Email: clientcare@faithhub.app
​
​Last Updated: August 11, 2026